Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour response warranty with all our Linux cloud hosting packages, meaning each assistance request you email is going to be answered to in less than one hour maximum. Our support staff members are trained to efficiently deal with any situation and to ensure that you get well–timed information on any problem that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any issue you possibly have in connection with our products and services. We now have consultants working everyday to provide help and support anytime necessary. Feel free to use the ticket system or post an e–mail at any time, or pick up the phone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working on your sites within the Control Panel, you’ll be able to always simply click the Help control key and pick your concern in the list of posts that will come up. We have also turned a number of the articles into videos. The listing of video tutorials will come up if you choose the Videos press button present on the top right.