A lot of individuals who begin using their 1st web hosting account, or switch companies, often have inquiries regarding how specific tasks are accomplished or experience predicaments when setting up different things like emails, website settings, and so on. This is the reason why, some hosting companies have prepared documentation with popular questions and issues in order to help their customers get information quickly and easily. As a result, the help desk support team representatives can dedicate more time to real problems that particular clients may be experiencing, because the solution for the smaller things will already be available on the web and clients can easily solve them without having to touch base with the customer care team. Having comprehensive documentation is truly important, particularly for new clients with no experience whatsoever, because the hosting service involves heaps of functions and many people can get bewildered about what action to take. A good information repository can both help you accomplish the operations that you want and get to know how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we’re offering feature an in-depth knowledge base where you can find all you may ever need to know in regard to your hosting account. Whether you would like to create a new MySQL database, to forward a domain by means of an .htaccess configuration file or to set up an email account on your desktop PC or mobile device, you can simply check our help articles and all the info that you need will be there. When you visit a given section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the features that can be accessed through it. If you’d like to see the complete article archive and get informed about all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our absolute best to encompass any issue that you may confront, but if you do not find what you’re seeking, you can always contact us, as our client care team members are available to you 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with a comprehensive online article archive where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it on the basis of the feedback that we’ve collected from our clients through the years and, as a consequence, our articles encompass specific issues that you could encounter and include the most efficient means of rectifying them, for example receiving a 500 Internal Server Error message or not being able to send e-mails from your computer although you have the correct outgoing mail server settings. The articles are available in every Control Panel section and you can examine them at any time. They can help you increase your knowledge not only about our platform, but also about the web hosting field in general, as they feature detailed instructions and general info such as what file access permissions or cron jobs are.